Privacy Policy | Superfast Quiz

1. Eligibility

Our services are intended for users aged 13 years or older. If you are under the age required by applicable law in your region, you must use the services strictly under parental or legal guardian supervision.

2. Information We Collect

To provide you with the best experience, we may collect the following information:

A. Account Information

Full Name
Mobile Number
Email Address
Encrypted Password
User ID (UID)
Referral/Invitation Code (Optional)

B. Gameplay & Platform Data

Quiz Scores and Accuracy
Leaderboard Rankings
Rewards and SFQ Coin Balances
Referral Activity
Arena Participation Logs
GamePlay Activity
Time-based Quiz Performance

C. Financial Information

For processing reward withdrawals, we collect:

Bank Account Details
UPI Information
Account Holder Name

Note: Financial information is collected exclusively for withdrawal processing and identity verification purposes.

D. Technical & Security Data

Device and Browser Information
IP Address
Login Session Data
Security Logs
Fraud Detection and Activity Monitoring Data

E. Support & Communication Data

Messages sent to our support channels
Conversations with our Support AI
Administrative communication records

Support chats may be monitored, reviewed, and stored for safety, fraud prevention, moderation, quality improvement, legal compliance, and platform security.

3. How We Use Information

We strictly utilize the collected information to:

Create and manage user accounts.
Authenticate users securely.
Provide uninterrupted quiz services.
Maintain fair and accurate leaderboards.
Process financial withdrawals.
Prevent fraud, abuse, and exploit attempts.
Monitor suspicious platform activity.
Improve platform performance and user experience.
Provide responsive customer support.
Enforce our Terms & Conditions and comply with legal obligations.

4. Rewards, Withdrawals & Verification

Superfast Quiz may provide promotional or redeemable rewards in the form of SFQ Coins.

Important Notices

Rewards are promotional and not guaranteed.
Reward structures may be modified at any time.
Withdrawal processing times may vary based on banking partners.
A minimum withdrawal threshold applies to all cashouts.
Technical issues may temporarily affect balances; we aim to resolve these promptly.
Fraudulent or abusive activity will lead to immediate reward cancellation and account suspension.

Withdrawal Verification

To ensure a safe ecosystem, we reserve the right to:

Request identity verification documents.
Request PAN, Aadhaar, or Bank verification.
Suspend withdrawals pending manual review.
Reject suspicious or flagged withdrawal requests.

Incorrect Payment Information

Users are entirely responsible for providing correct bank details, UPI information, and account holder names. Superfast Quiz shall not be held responsible for financial losses caused by incorrect payment information submitted by users after a transfer has been successfully processed by our systems. If a withdrawal shows as successful but funds are not received, please contact official support immediately.

5. Anti-Fraud, Abuse & Security Monitoring

Superfast Quiz actively monitors and investigates suspicious activity, including but not limited to:

Unusual gameplay patterns.
Automated interactions or script injections.
Reward and referral abuse.
Unauthorized access attempts.
Technical manipulation of client-side code.
VPN, proxy, or emulator misuse.
Creation of multiple accounts by a single user.
Bot activity or automated traffic.

Upon detecting policy violations, we reserve the right to:

Suspend accounts temporarily or permanently.
Restrict specific platform features.
Freeze coin balances.
Reset leaderboard scores.
Cancel pending rewards or reject withdrawals.

Action may be taken with or without prior notice, as permitted by applicable law. Decisions regarding abuse prevention, fraud detection, and account suspension are at our sole discretion and shall be considered final and binding.

6. Referral System

Users may receive promotional benefits for referring genuine new players. The following activities are strictly prohibited:

Generating fake referrals.
Self-referring using alternative mobile numbers.
Referral farming or automated generation.
Manipulating the invitation code system.

Violating these terms will result in immediate reward cancellation, clawback of referral benefits, and permanent account bans.

7. Cookies, Sessions & Local Storage

We utilize browser cookies, local storage variables, and session authentication technologies to ensure our platform operates smoothly. These technologies are specifically used for:

Maintaining login persistence across visits.
Enabling core platform functionality.
Securing data transmission.
Analyzing traffic and user behavior.
Preventing fraudulent activities.

By using Superfast Quiz, you consent to the use of such technologies where permitted by applicable law.

8. Third-Party Services

We may integrate third-party services to maintain our infrastructure, including but not limited to Google AdSense and Cloudflare. These third parties may collect or process information according to their own privacy policies. We do not exercise control over third-party privacy practices.

9. Advertising

Advertisements displayed on the platform may be managed by third-party ad networks. We currently do not provide personalized advertising preferences directly; however, advertising providers may independently manage ad delivery tracking according to their respective policies.

10. Data Security

We implement robust technical and organizational security measures to protect your information. These include:

Salted and encrypted password protection.
Secure HTTPS data transmission.
Continuous security monitoring.
Strict session authentication protocols.

While we strive for absolute security, no online platform is entirely impenetrable. Users are responsible for protecting their login credentials, maintaining account confidentiality, and reporting unauthorized access immediately.

11. Data Retention

Inactive accounts may be retained for approximately 6 months (or longer) where necessary for security audits, fraud prevention, legal compliance, and operational integrity. Accounts inactive for extended periods may be frozen, restricted, or permanently deleted. Any SFQ Coins associated with deleted or abandoned accounts will be forfeited. Data deletion requests may take up to 3 months to process depending on security reviews and technical requirements.

12. Account Deletion Requests

Users retain the right to request account deletion by contacting our official support channels. Identity verification will be required before any deletion is processed to prevent unauthorized account termination.

Official Contacts:

13. AI Support Disclaimer

Our platform features an automated AI Support Assistant. While highly capable, AI-generated responses may occasionally contain inaccuracies or outdated information, and should never be considered legal, financial, or professional advice. Users should verify critical information independently.

14. Educational Content Disclaimer

The content provided within our Quiz Arenas (General Knowledge, Gaming, English, India Special) is curated for educational, awareness, and entertainment purposes only. While we strive for accuracy, the questions and answers may occasionally contain errors or outdated facts. No absolute guarantee of complete accuracy is provided.

15. Intellectual Property & Data Protection

All platform materials—including quiz questions, web content, logos, branding, UI elements, proprietary systems, and databases—are strictly protected under applicable intellectual property and copyright laws.

The following actions are strictly prohibited without written authorization:

Copying or scraping platform data.
Unauthorized API extraction.
Reproduction, redistribution, or republication.
Commercial exploitation or modification of our source code.

Unauthorized use of our intellectual property will result in immediate legal action.

16. Notifications & Communications

Important notifications may be delivered via in-app banners, account dashboard notices, or through email in serious legal or security-related matters. Users are highly encouraged to regularly review platform policies and announcements.

17. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted inside the platform or communicated via email where appropriate. Continued use of Superfast Quiz after updates have been published constitutes full acceptance of the revised policies.

18. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any legal disputes arising out of or related to this policy shall be subject to the exclusive jurisdiction of the courts located in Bareilly, Uttar Pradesh, India.

19. Contact Information

For any queries regarding this policy, please reach out to our officially verified support channels:

Official Website: https://superfastquiz.in